Frequently Asked Questions

Who are your services designed for?

Our services are designed for ambitious professionals of all nationalities who are building or advancing their careers in Japan, as well as companies looking to understand the market better.
How can I begin using your services?

Start by exploring our services pages. For coaching, book a session directly. For custom projects or if you're unsure where to start, use our Contact Us form to schedule an initial consultation.
Are your services available to people living outside of Japan?

Absolutely. All our coaching and consulting services are conducted online, making them accessible to clients anywhere in the world who are targeting a career in Japan.
What makes your approach different from other career services in Japan?

We combine deep, on-the-ground expertise in the Japanese job market with a global perspective. Our focus is on providing practical, actionable advice that bridges the gap between international talent and the specific expectations of Japanese companies.
What payment methods do you accept?

We accept all major credit cards and PayPal for all services and digital products. Payments are processed securely through our Wix payment system.
What is the process for career coaching?

Our career coaching starts with an initial questionnaire. We then have a one-on-one session to discuss your goals and challenges, creating an actionable plan. Follow-up sessions help track your progress and address new challenges.
Can you guarantee job placement?

We provide the best tools, strategies, and insights to improve your chances, but we cannot guarantee job placement. Your success depends on your efforts, qualifications, and market conditions.
How do I submit my CV for review?

After purchasing the CV Review service, you will receive an email with a link to our secure document submission form where you can upload your current CV and the job description you are targeting.
What is the duration of a typical interview preparation session?

A typical interview preparation session lasts 90 minutes. This includes a mock interview, detailed feedback, and a Q&A to address your concerns.
Is all the information I share with you confidential?

Yes, 100%. All client information, documents, and conversations are held in the strictest confidence.
What is the difference between Business and Technical Japanese coaching?

Business Japanese focuses on common workplace scenarios like meetings, emails (keigo), and presentations. Technical Japanese is highly specialized for specific fields like IT or Engineering, focusing on the niche vocabulary and communication styles required for technical tasks.
Do I need to have a certain Japanese level to start?

For our specialized coaching, we recommend a baseline proficiency of at least JLPT N3 level, as the sessions are designed to build upon an existing foundation. For beginners, we recommend our Japanese Starter Kit.
Who are the language coaches?

Our coaches are experienced, bilingual professionals who have not only taught Japanese but have also worked extensively in corporate and technical environments in Japan.
How are the coaching sessions conducted?

All sessions are conducted live, one-on-one, via Google Meet or Zoom to provide a personalized and interactive learning experience.
Can I access your blog content for free?

You can access up to 5 articles for free. For more specialized content, we offer a subscription plan.
Can I suggest a topic for a new blog post?

Yes, please! We love hearing from our readers. If there's a topic you'd like us to cover, send us your suggestion via our Contact Us form.
Can I share your articles?

Yes, you are welcome to share links to our articles on your social media or website. We just ask that you please credit our site as the source.
How will I receive my digital product after purchasing?

Immediately after your payment is confirmed, you will receive an email containing a secure download link for your product (e.g., PDF, templates). You can also access your downloads from your account page on our site.
What is your refund policy for digital products?

Due to the instant nature of digital downloads, all sales of digital products are final and non-refundable. Please read the product descriptions carefully before purchasing.
What format do the digital products come in?

Most of our digital products are in PDF format. Some kits may also include links to templates (e.g., Google Docs, Notion) or video content. The format is always listed on the product page.
I'm having trouble downloading my purchase. What should I do?

Please don't hesitate to contact us through our Contact Us page. Include your order number, and we will assist you as quickly as possible.